All Systems Operational

Uptime over the past 90 days. View historical uptime.
ixHello Employee Operational
Employee Operational
Admincenter Operational
Browsewebsite Operational
ixHello Customer Operational
Customer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned Maintenance for iX Hello Customer Oct 24, 2026 12:00-18:00 UTC

Scheduled - Please note that a planned maintenance activity is scheduled for the iXHello Customer application on October 24, 2026 at 12.00 PM UTC. During the maintenance, the application performance might be downgraded.
This deployment is part of our continuous efforts to enhance the application's performance, stability, and user experience.
Oct 22, 2026 - 14:03 UTC

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Service Status: IXHello — Degradation of Services
Resolved - This incident has been resolved.
Oct 16, 13:34 UTC
Update - We are continuing to investigate this issue.
Oct 16, 12:52 UTC
Investigating - We are having login issues to all ix Products. Our team is actively working on it. We have informed BRC team.
It seems there is a degradation of service caused by an Azure automatic upgrade.
The issue started at 12:15 UTC. We'll provide an update in an hour.

Issue has been identified and corrective measures to restore service has been prepared.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Oct 16, 12:51 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

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