Investigating - We're aware of an issue affecting language translation on the IXHC v1 platform. A change made by our third-party translation service provider has temporarily impacted the ability to translate platform content into other languages. All other platform functionality is operating normally. We are actively working with the provider to resolve this issue and will post updates as more information becomes available.
Aug 26, 2026 - 07:24 UTC
ixHello Employee
Operational
90 days ago
100.0
% uptime
Today
Employee
Operational
90 days ago
100.0
% uptime
Today
Admincenter
Operational
90 days ago
100.0
% uptime
Today
Browsewebsite
Operational
90 days ago
100.0
% uptime
Today
ixHello Customer
Degraded Performance
90 days ago
99.92
% uptime
Today
Customer
Degraded Performance
90 days ago
99.92
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Aug 25, 15:36 UTC
Investigating -
We're aware of an issue affecting language translation on the IXHC v1 platform. A change made by our third-party translation service provider has temporarily impacted the ability to translate platform content into other languages. All other platform functionality is operating normally. We are actively working with the provider to resolve this issue and will post updates as more information becomes available.
Aug 25, 12:40 UTC
Completed -
The scheduled maintenance has been completed.
Aug 22, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 12:00 UTC
Scheduled -
Please note that a planned maintenance activity is scheduled for the iX Hello Customer application on August 22. 2026 at 12.00 PM UTC. During the maintenance, the application performance might be downgraded. This deployment is part of our continuous efforts to enhance the application's performance, stability, and user experience.
Aug 21, 14:20 UTC
Completed -
The scheduled maintenance has been completed.
Aug 20, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:00 UTC
Scheduled -
Please note that a planned maintenance activity is scheduled for the iX Hello Employee application on Aug 20, 2026 at 11.00 AM UTC. During the maintenance, the application performance might be downgraded. This deployment is part of our continuous efforts to enhance the application's performance, stability, and user experience.
Aug 19, 16:35 UTC